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Knowledgebase Categories |
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| The knowledgebase is organized into different categories; please select a category that you are interested in. You can also search the entire knowledgebase by entering keywords in the navigation bar beside this text. |
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 | Articles |  |
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 | What separates Goviphosting.com from competition? |  |
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1. VIP Customer Care from the best eCommerce service team on the web- You may not be a VIP, but we consider all our clients as VIP's and |
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| Do you offer 99.9% uptime guarantee with SLA? |  |
| Goviphosting.com offers 99.9% Server Uptime Guarantee, backed by a Service Level Agreement (SLA). That means your web site is guaranteed to be operational 99.9% of the time in a |
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| Do you offer a money back guarantee? | |
| Most web hosting companies offer a 10-15-day money-back guarantee. However, we are so confident about our service that we back it with our 30-day unconditional money-back guaran |
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| Are there any hidden costs or setup fees? | |
| There are absolutely no hidden costs or fees associated with any of our hosting accounts.
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| Do you offer 24/7 technical support? | |
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For your convenience Goviphosting.com is
staffed 24 hours a day, 7 days a week and 365 days a year. If there is anything we can do
for you, please d |
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| What kind of Technical Support do you provide? | |
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All departments are open 24/7 for your convenience. Our support team will be working with you hand in hand and will always be available to help you with all aspects of your h |
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| Do you offer Live Chat Support? | |
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Yes we do. And its available to you 24/7 and you can see the live chat icon appears on almost every page on our site and the status of the live chat support will be clearly vi |
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| How long does it take to setup my account? | |
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All new accounts are usually set up within 1-12
hours. We do not offer instant activation on any web hosting plan. This
is to prevent spammers from gettin |
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| Is it true that you offer domain registration with free privacy gaurd for only $8.95? | |
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Is it true that you offer domain registration
with free privacy guard for only $8.95?
Yes. We can register your domain through our
domain site |
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| My English knowledge is very poor. Can I use your services? | |
| You don't need to have a good English knowledge to
use our services. If you can read this, it would be more than enough to reap the
benefits from our services. Our staff is very friendly and we will do our best
to work |
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| How many languages does your control panel support? | |
| Our multi-language supports following 23
languages; English, Spanish, Portuguese, French, German, Swedish,
Romanian, Dutch, Russian, Brazilian-Portuguese, S |
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| Can you transfer my websites including my files, databases and images from my previous hosting provider to your servers? | |
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Goviphosting.com can arrange and transfer all your
files including images, databases, e-mail etc. to our servers, only if your
current hosting provider |
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| What control panel do you use and do you have a demo? | |
| We use cPanel,
arguably the best control panel system available for the Linux web hosting
environment. cPanel control panel is far superior to those in-house hosting
panels that some web hosts h |
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| What forms of payment do you accept? | |
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Goviphosting.com currently accepts:
VISAMasterCard |
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| Do you oversell your servers? | |
| No, we do not oversell
our servers. If a client pays for 1GB of disk space and 10GB of monthly data
transfer, that is exactly what they can expect to receive. We have developed a
successful p |
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| What is meant by dedicated support person..?? | |
| Dedicated support person just for you. - When you signup with our VIP-budget, eCommerce, or super web hosting plans, We assign you a dedi |
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| Can i try your service before signup..?? | |
| You certainly can. We have a 30 day trial period where you can signup using your credit card information. Although your card will not be billed |
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| Can I order even though I do not live in the US or Canada? | |
| Yes, absolutely! We welcome clients from all
over the world and we support all international domain names. With our
new multi currency service our clients c |
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| Do you offer RVSkin and Fantastico? | |
| Yes, Fantastico and RVSkin is enabled on all accounts. |
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| Do you offer custom packages? | |
| Yes, we can consider offering you a custom plan. Please contact our Sales Department along with your request.
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| I heard you guys giving away free domain names..?? | |
| Well you heard it damn right :) We are giving away free domain names plus
free WHOIS guard on all web hosting plans with 12 or 24 month subscriptions, and
this offer alone will |
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| Do you offer website builder with your hosting plans..? | |
| Yes we do, We are offering one of the most advanced but very easy to use website builder software's on the web today "RVsitebuilder" with over 400 creatively designed web te |
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| What are the hosting plans you offer? | |
| Currently we are offering the following web hosting plans.
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